Facilities & services

A dedicated team

Our dedicated team of concierges will always be available to you and help you. This team are responsible for the effective and smooth running of Pearl House . Based on the ground floor they will carry digital handsets to ensure they effectively manage visitor arrivals or deliveries and monitor calls anywhere in the building.

Our team pick up those tiresome jobs; taking care of all the communal maintenance and provide one hour per week of domestic assistance in your apartment, cleaning or helping with other chores around your home. We will even oversee your shopping and dry cleaning deliveries and take bookings and payments for events and classes.

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If you looking to meet friends and family the Club Lounge and bar is the perfect location for a relaxing coffee or chat over a glass of wine. The library overlooking the communal gardens is the perfect quiet spot for quiet contemplation while reading the papers.

Undercroft parking that includes disabled spaces is available with space for bicycles and also electric scooter charging points. Individual storage is also available in the undercroft. An electric car scheme will be in operation on site for anyone wishing to have occasional use of a car, without the day-to-day expense of running their own vehicle.

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We are keen to ensure all our clients feel safe and secure within their  apartments. Our ‘Smart Living System’ supports video calls and text messaging between residents and the onsite staff. The technology offers some of the best personal safety features available, it is easy to operate with touch free functions and fobs. The system offers multiple utilities including the ability to view visitors before door entry; chat with your neighbours or contact the Concierge Service from the privacy of your own home.

The personal emergency alarm provides assurance when and where you need it for you and your family. This alarm includes access to a 24-hour Careline system, so you are safe in the knowledge that support will be available and your selected contacts will be contacted in an emergency. We fit an intruder alarm to the front door of every apartment, and ground floor apartment sensors to doors and windows. Fire, and smoke detection systems are fitted in all apartments and throughout the communal areas.


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Pearl House



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