Please fill in the form below if you would like to receive a physical copy of our brochure. You can also download a digital copy by clicking here.

Please complete the form

Complaint Procedures

Feedback and Complaints from Customers and Residents

We are here to help you and strive to provide a high-quality service to our customers and residents in all areas of our work. We welcome feedback at any time. It helps us and our partners to understand how well we are doing and where we may need to make further improvements to our services.
We will not discriminate against anyone who makes a complaint.

Care partners complaints procedure


Pearl House



Book an appointment